State Resources & Information

Here you will find the latest information from the Commonwealth of Massachusetts and the Massachusetts Department of Public Health (MDPH)
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Red Cross Virtual Family Assistance Center
In order to provide support to families and communities who have suffered loss as a result of the COVID-19 pandemic, the American Red Cross has developed a Virtual Family Assistance Center (VFAC), staffed by a team of specially trained mental health, spiritual care, and health services volunteers who are:
  • Connecting with families over the phone to offer condolences, emotional and spiritual support, and access to available resources
  • Providing support for virtual memorial services for families, including connecting with local faith-based community partners
  • Hosting online classes to foster resilience and facilitate coping skills
  • Assisting families with access to national, state or local resources such as grief counseling, legal resources, funeral information, financial information services, or veterans’ assistance
  • Additional state- and local-specific resources are available.
People can visit: to access this resource with special virtual programs, information, referrals and services to support families in need. People without internet access can call toll-free 833-492-0094 for help. All Family Assistance Center support will be provided virtually and is completely confidential and free.